Frequently Asked Questions

Atelier Mandarine

Atelier Mandarine is a creative space led by artist Randa Alami, designed to bring art closer to people. Through our website, we offer access to online art courses, a curated shop of unique artworks, and handcrafted jewelry—all with a focus on creativity and accessibility.

You can find our courses listed on the artist page. Each course links to Udemy or Coursera, where you can view the course details and enroll directly on the platform.

We’d love to help! For any questions about our artwork, online courses, or anything else, feel free to reach out via our Contact Us page.

Online Courses

Our website lists each course with a direct link to the course page on Udemy or Coursera. Simply click the link, and you’ll be redirected to the platform where you can enroll and begin learning.

Yes, each course on Udemy or Coursera is designed to be self-paced. You can start whenever it suits you and progress at your own speed.

The course page will list any recommended materials. Most of our courses focus on techniques you can try with basic art supplies, making it easy to start creating right away!

Shop & Delivery

Our shop offers a selection of unique pieces, including tableaux sur commande (custom paintings), portraits, tableaux de collection (collection artworks), and handcrafted jewelry. Each item is designed with care and attention to detail, making it a beautiful addition to any space.

Yes! We provide free shipping on all orders within Morocco. We handle each piece with care to ensure it arrives safely at your door.

We offer a convenient pay-on-delivery option. You’ll be able to pay for your artwork or jewelry upon receiving it at your specified address.

Terms & Conditions

All purchases on our site are payable upon delivery. Orders are confirmed by phone or email and delivered within Morocco.

We offer free shipping within Morocco on all items. We strive to package each item carefully to ensure it reaches you safely.

All sales are final. Due to the handmade and custom nature of our items, we cannot accept returns or exchanges, except in cases of damaged or defective products.

Online courses listed on our website are hosted on Udemy or Coursera. Enrollment, access, and payment terms are governed by those platforms.

Privacy Policy

We collect only necessary information (name, email, phone number, and delivery address) to process your orders and keep you updated.

Information provided is used solely for processing purchases, confirming delivery details, and contacting you with updates or promotional offers, if opted in.

Atelier Mandarine does not share or sell personal information to third parties. All data is securely stored and used exclusively for internal purposes.

You can opt out of receiving updates at any time. For requests to access or remove your data, please contact us via the Contact Us page.